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* Letters from our customers *

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To Whom It May Concern,

I have been searching for a new auto shop for oil changes and other automotive needs for several months. I haven't been able to locate such an establishment until my brother-in-law suggested Eric's Auto Service to my sister who was in need of Automotive repairs as well. I am writing to inform you about your excellent performance and customer service. This evening I was scheduled to come in for an oil change and visiting your ­was a pleasant experience. Your professionalism in customer service was top notch, as was your knowledge of automobile engines, tires etc. Your concern for customer care was very evident as I received my receipt and key in a timely manner. I appreciate your care, concern and excellent performance and plan to continue to come to your shop in the future. Thank you for helping me make sure my car stays in great condition. If there is anything I can do to promote your business, please feel free to contact me.

Thank You & Sincerely,

Donna Frazee - Hamilton, Ohio


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"Dear Eric,

This is the second time you have come to our rescue when we needed help. Last Thursday we were invited to the 8 AM Mass and breakfast at St. Joe's to witness our granddaughter's initial appearance as a member of the 3rd grade choir. When we went out to the garage we found a flat rear tire on our only car. I pumped it up and prayed it would last until we made it to your facility. We arrived at 7:50 AM (before your opening time). We explained our situation and within 10 minutes our tire was fixed and we were on our way. We arrived only 10 minutes late. The second surprise was that I was not charged for this emergency repair! ! ! Thanks again to you and your staff for going out of your way to help us!


Gratefully,

Bud & Betty Wishman  - Hamilton, Ohio

PS: I have always been impressed by how clean and well lighted "


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